Guide
Sydney Airport Chauffeur Pickup Guide
Exactly how chauffeur pickup works at Sydney Airport, terminals, meeting points, flight monitoring and what happens if you are delayed.
Which terminal are you arriving at?
Sydney Airport has two precincts: T1 for international flights, and T2/T3 for domestic. They are on opposite sides of the runways, so confirming your terminal is the first step to a smooth pickup.
Where does your chauffeur meet you?
Your chauffeur waits inside the arrivals hall with a name sign and helps with your luggage. For international arrivals this is after you clear customs. If you would rather be collected kerbside, we send the exact pickup zone before you land, so there is no guessing.
What happens if your flight is delayed?
We monitor your flight in real time. If it lands early or late, your pickup simply shifts to match. There is nothing to rebook and no need to call ahead.
Frequently asked questions
Do I need to call when I land?
No. We track your flight, so your chauffeur is already timed to your arrival. For meet-and-greet, look for your name board in the arrivals hall.